Service Development Facilitator

Location: Craigmillar

Salary:  £39,016 per annum plus generous benefits package.

Vacancy Type: Permanent, Full Time

Closing date: 17th May 2026(Stage 1 of the recruitment process will take place on 28th May 2026, Stage 2 of the recruitment process will take place on 2nd June 2026)

Thistle aims to support individuals, families and communities to maximise their potential and achieve the best possible quality of life.

Working within Thistle’s Service Development Team your role will be to intensively support new and established Supported Living teams to embed excellent person-centred practice, to be responsive in a rapidly changing environment, and to support people with disabilities to achieving the things that matter most to them in their lives.

Key Principles

The following four key principles describe what Thistle teams will achieve in practice:

• Delivery of person centred, strengths-based support that focuses on what matters to people
• Achievement of financial and environmental sustainability
• Facilitation of wellbeing and fun
• Engagement of people we support, families and volunteers

Service Development Facilitator (SDF) Responsibilities include:

• Support the creation of a service design for each supported person by involving the person their family
• (and / or other important people in their life) and multi-disciplinary staff.
• Shadow staff in new and existing services to get an understanding of the service provision and produce
• an analysis of the findings. Produce an action plan in relation to the findings, to support the reduction
• of stress / distress and the development of staff.
• Assist in planning and consistently implementing agreed strategies and protocols to support and alleviate communication through behaviour that presents us with challenges.

Core Roles

• Service Development Facilitator: providing support and facilitating learning for people in accordance
• with the Thistle Approach, drawing on life and professional experience and relevant qualifications.
• Team Player: sharing responsibility for the success of the extended leadership team (ELT), supporting

and challenging collectively and individually if necessary.

Qualifications and experience

• Professional Health and Social Care or equivalent qualification which meets SSSC conditions to register
• as a supervisor within a housing support service supplemented by specialist training.
• Registration with the Scottish Social Services Council or Health and Care Professionals Council.
• Experience of working with people who communicate through behaviour and understanding that all
• behaviour is a form of communication
• Experience of team management in a social care or similar regulated environment.

To Apply

If you feel you are a suitable candidate and would like to work for Thistle Foundation, please do not hesitate to apply.

Contact information

A Member of the Ad Warrior Team