Credit Controller

Location: Haywards Heath, Sussex RH17 5LZ

Salary: £28,000 - £28,500 per annum

Vacancy Type: Permanent, Full Time

The company are seeking a detail-oriented and proactive Credit Controller to join their finance team. The ideal candidate will play a crucial role in overseeing and maintain the debtor ledger for a designated portfolio of customers, ensuring the timely payment of outstanding invoices and minimising aged debt

The Role

Working closely with the FC, this role will be critical to the success of the business in the years ahead as they look to significantly raise the bar on all areas of finance. They are looking for a proactive and dynamic individual who ‘knows what good looks like’ and will drive continuous improvement across their remit.

Responsibilities

• Chase overdue payments and liaise with clients to resolve any payment queries
• Review and monitor existing customer accounts / credit limits, and liaise with customers to ensure credit terms are adhered to
• Identify and escalate potential problematic accounts to management, taking appropriate action to mitigate risk
• Work closely with other departments within the organisation to ensure effective credit management processes are in place.
• Build and maintain strong relationships with customers, providing support where needed, and negotiating payment terms where appropriate.
• Maintain accurate records of overdue payments, provide regular reports on aged debt, and highlight trends or issues to senior management.
• Log, track, and resolve payment-related queries, ensuring appropriate follow-up actions are taken to ensure swift resolution.
• Oversee the credit control inbox, sorting and forwarding incoming emails to the relevant teams for efficient handling.
• Handle incoming calls promptly and direct inquiries to the relevant team members or departments, ensuring smooth communication

Skills and Qualifications

• Previous experience of managing a debtor’s ledger and aged debt recovery, with demonstrable knowledge of best recovery practices
• Excellent attention to detail, quality and accuracy
• Ability to work both as part of a team and as part of a larger organisation
• Experience with Microsoft Software

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

Contact information

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