Outreach Recovery Worker – Swale

Location: Sittingbourne

Salary: £24,000 per annum

Vacancy Type: Permanent

About The Role

Are you passionate about supporting people through life-changing recovery?

We’re looking for a committed Outreach Recovery Worker to join our integrated healthcare team in Swale, someone who can meet people where they are, break down barriers to treatment, and support them toward safer, healthier futures.

In this dynamic role, you’ll work with adults experiencing drug or alcohol challenges, providing intensive, person-centred support through harm-reduction and abstinence-based interventions as part of a multidisciplinary team.

What You’ll Do

• Support high-risk clients on opiate substitute therapy or with alcohol dependence.
• Provide extra support to prevent disengagement and re-engage clients quickly when needed.
• Deliver assertive outreach to keep clients connected to treatment.
• Coordinate with healthcare teams to monitor health and minimise risk.
• Provide structured 1:1s, group work, and evidence-based programmes.
• Support clients with housing, benefits, training, employment, and specialist services.
• Promote Naloxone use and increase needle-exchange provision.

Key Responsibilities

• Manage a caseload, completing assessments, care plans, reviews, and structured sessions.
• Deliver intensive support and outreach to clients with multiple needs and co-occurring conditions.
• Maintain timely, accurate documentation and meet all audit and data-capture standards (including NDTMS).
• Work collaboratively with partner agencies across healthcare, housing, criminal justice, and community services.
• Meet agreed KPIs and contribute to measurable client outcomes.
• Follow safeguarding, confidentiality, health & safety, and risk-management protocols at all times.
• Use IT systems effectively, supporting smooth service delivery and information sharing.
• Contribute to service audits, quality improvements, and continuous professional development.

This is a meaningful role where your work genuinely changes lives. You’ll be part of a supportive team committed to reducing harm, strengthening recovery, and helping clients rebuild their futures.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/482/outreach-recovery-worker--swale.html

Contact information

A Member of the Ad Warrior Team