Senior Carer / Care Co-Ordinator
Location: Birmingham
Salary: £25,500 per annum
At the organisation, they believe in putting care at the heart of the community. They are passionate about empowering older adults and vulnerable individuals to live with dignity, independence, and joy.
If you are an experienced carer with a heart for leadership and a passion for making lives better — they want to hear from you.
The Role
As a Senior Carer / Care Co-Ordinator, you’ll be more than a care professional. You’ll be a trusted leader, a mentor to your team, and a vital part of ensuring their clients receive the quality, compassionate support they deserve. You’ll help run and improve a dynamic Domiciliary Care service, working alongside the Registered Manager to inspire and guide staff and ensure care is delivered with excellence.
Key Responsibilities
- To assist the Registered Manager with the coordination and smooth running of a Home Support and Personal Care Domiciliary Service that will provide quality services to older people and others in need.
- To organise and coordinate client calls and allocations within schemes and community and the daily organisational requirements.
- To provide care and domestic support across the team rota within services and for staff on annual leave and in situations where options to find alternative cover has been exhausted and it would be detrimental to the client to postpone the call.
- To carry out supervision and appraisal with staff as requested by the registered manager.
- To support the registered manager with the training and development of staff within the team.
- To ensure a quality service is delivered that reflects the clients’ individual assessed needs and that adheres to National Minimum Care Standards and Care Quality Commission (CQC) legislation and requirements.
- To undertake the shared provision of a telephone On-Call, out of office hours, service on a rota basis.
- To network and liaise with health and social care professionals to promote the Home Support and Domiciliary Care service.
- To work with the Registered Manager in delivering new services for Jubilee Citizens.
- To always promote a positive image of Jubilee Citizens UK.
- To undertake other duties of relevance to this position that may be required and requested.
Skills and Qualifications
- NVQ Level 3 (or equivalent) in Health & Social Care
- Solid experience in care delivery and team supervision
- Confidence in using care rostering systems and IT tools
- A warm, inclusive approach rooted in compassion and equality
- A full driving licence and the flexibility to travel locally
- Ability to supervise and co-ordinate staff within agreed organisational policies and procedures.
- Ability to travel throughout Birmingham and surrounding areas when necessary
- Organisational ability that will be able to accommodate the needs of clients and staff.
- Ability to assess the needs of clients and to deliver a service commensurate with those needs and within available resources.
- Ability to carry out risk assessments
- Competent computer and IT skills.
- Knowledge of care rostering
- To be able to manage own time to greatest effect
- Ability to provide a confidential and discreet service to clients and to have a good working knowledge of what confidentiality means.
- Committed to delivery of high standards of care.
An enhanced DBS check will be undertaken for this role
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.
https://ageconcernbirmingham.org.uk/job_listing/senior-carer-care-co-ordinator/
