Customer Service Advisor

Location: Sunderland

Salary: £12.50 per hour

We’re recruiting for Customer Service Advisors to earn £12.50 per hour.

The Role

• Deliver excellent customer experience in line with the company's Quality Framework
• Act as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social media
• Take ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situation
• Input quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashion
• Liaise with internal departments and external companies to ensure a seamless and consistent service for customers

Training is included to prepare you for this role

Benefits 

• Free parking available
• Good transport links
• Excellent training & development

To Apply

If you feel you are a suitable candidate and would like to work for Back to Work Complete Training, please click apply to be redirected to their website to complete your application.

https://form.jotform.com/Back2WorkCompleteTraining/adw-cc-sunderland-np-306

Contact information

A Member of the Ad Warrior Team