GP Domestic Abuse Support Advisor

Location: Redruth (To cover Mid Cornwall)

Salary: £24,956 per annum rising to £25,350 per annum on successful completion of probation

Job Type: Fixed term until March 2026 (With the potential for extension subject to future funding)

Our client is a charity supporting people in Cornwall, Devon, Wiltshire and across England and Wales who have been affected by domestic abuse and sexual violence.  They are independent of statutory agencies, including the Police, and every year they help thousands of adults and children across England and Wales to lead safer lives, free from violence and abuse.

The Role

This role involves working closely with GP practices to provide a direct referral pathway for primary care staff to refer patients/clients that have experienced sexual violence and domestic abuse. This post holder will be expected to receive referrals, input data and contact clients referred to by primary care staff. They will provide a pro-active service and will undertake risk assessments and safety planning and provide emotional and practical support to clients.  They will complete a triage assessment and either refer to the integrated service or access other services suitable for the client. In some cases, they may provide short term support, depending on risk and need.

An important part of the role is to train and provide ongoing support to GP practices to enable primary care staff to effectively talk to their patients about domestic abuse and sexual violence. This role involves working in partnership within a multi-agency framework to deliver services and promote effective joint working and interventions for all those experiencing sexual violence and domestic abuse.

Key Responsibilities:

• The GP Domestic Abuse Advisor will:
• Provide support to those experiencing Domestic Abuse and Sexual Violence referred via the primary care clinicians.
• Provide direct casework support, advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at the relevant practice.
• Provide onward referral either to the integrated service or access to other services more suitable to meet the service user’s needs.
• Will effectively complete risk assessments, address immediate safety and provide information and advice.
• Complete triage assessment with the new referral and upload to Case Management System (CMS).
• Provide support and on-going training for health professionals in general practice on understanding, responding to, and asking about domestic abuse and sexual violence.
• Reviewing, designing and adapting the training package for GP surgeries.
• Offering bespoke training session for surgeries when requested- designing and delivering.

Skills and Qualifications

• A Evidence of IT and computer literacy skills
• ​Developing and maintaining relationships with clients/colleagues/professionals and stakeholders
• Confident communicator with excellent telephone skills
• Knowledge and use of Microsoft Office applications (Word, Outlook, Excel)
• Knowledge and understanding of the dynamics of domestic abuse and its impact
• Handling confidential and sensitive information appropriately
• Understand and demonstrate a commitment to equal opportunities and diversity in policy and practice
• Flexibility and the ability to adapt according to the needs of the service
• Able to maintain personal and professional boundaries
• Able to self-evaluate and critically reflect on own practice
• driving license and access to a vehicle 

Benefits

• A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
• A wellbeing day per financial year (1^st April to 31^st March)
• Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing.
• Health and wellbeing resources including their staff Wellbeing Group, Staff Consultation Committee and active participation in their employee engagement platform.
• Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
• Working for an organisation committed to Equality, Diversity and Inclusion. They encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality.  The company are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network.
• Annual pay review and employer contribution pension scheme.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please proceed through the following link to be redirected to their website to complete your application.

https://firstlight.peoplehr.net/Pages/JobBoard/Opening.aspx?v=d039215e-433c-4554-bde3-e5eee127812e

Contact information

A Member of the Ad Warrior Team