Customer Service Advisor

Location: Rotherham

Salary: £25,480 per annum

We’re recruiting for Customer Service Advisors to earn up to 25,480 per annum. Realistic OTE of £716 per month!

The Role

As an advisor, you will be assisting inbound calls from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade.

You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, simos & more!

Examples of the role include:

• Retention of existing customers or upgrades.
• Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base.
• Ensure professional call manner and remain knowledgeable on products/services on offer.
• Being able to think quickly and use your own initiative to review customer accounts to see where there is a potential sale opportunity.
• Support sales transactions by advising customers on suitable products to meet your conversion target as well as other targets.

Benefits

• Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up to 4 for family and friends!
• Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals.
• Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel.
• A furry friend perk – a subscription to Tails for your beloved canine companion.
• Wellbeing support through free access to services that enhance your mental and physical health.
• Comprehensive dental plan and priority access to a private GP.
• Refer a friend incentive – Earn up to £800 for each referral who successfully join the business!

Training is included to prepare you for this role

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please proceed through the following link to be redirected to their website to complete your application.

https://form.jotform.com/Back2WorkCompleteTraining/adw-cc-rotherham-1606

Contact information

A Member of the Ad Warrior Team