Customer Service Representative

Location: Sunderland

Salary:  £26,000 per annum

An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided,

KEY DUTIES

• Respond to customer queries via phone, email, or digital ticketing systems
• Log incidents accurately and escalate where necessary
• Deliver a positive and professional customer experience

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated
• Meets the eligibility below

ELIGIBILITY

• Have the right to live and work in the UK.

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

To Apply

If you feel you are a suitable candidate and would like to work for Back to Work, please proceed through the following link to be redirected to our website to complete your application.

https://backtoworkuk.com/adw-tal-cs-neca-163

Contact information

A Member of the Ad Warrior Team