Volunteer Coordinator

Location: Liverpool

Salary: £26,993

Vacancy Type: Permanent

Advertising End Date: 02 March 2026

About The Role

Help people in recovery give back, grow, and move forward.

The Forward Trust delivers life-changing recovery services across Liverpool, including the SHARP day rehab programme and The Brink, a unique, discreet space where people affected by addiction feel safe to ask for help.

As our Volunteer Coordinator, you’ll play a vital role in supporting people in recovery to volunteer, build confidence, and progress towards employment, while making sure our services are powered by well-trained, supported volunteers.

About the role

This is a hands-on, people-focused role coordinating volunteers across Forward Trust services in Liverpool. You’ll recruit, train, mentor and deploy volunteers, many of whom are using volunteering as part of their recovery journey.

The role includes occasional evening and weekend work, and representing Forward Trust at volunteer and business forums.

What you’ll be doing

• Recruit, induct, train and mentor volunteers across Forward Trust services in Liverpool
• Act as lead mentor, supporting volunteers’ development, wellbeing and progression towards employment
• Coordinate volunteer placements, ensuring appropriate training, supervision and support, particularly at The Brink
• Organise and deliver volunteer training events (currently three per year)
• Maintain accurate volunteer records (DBS, right to work, training, contact details) and manage relevant databases
• Track volunteer progress and provide data and reporting for funders and internal reviews
• Develop volunteer incentives and social events with management support
• Contribute to audits, reporting and continuous service improvement

What we’re looking for

• Experience supporting, coordinating or mentoring volunteers
• Strong organisational skills and confidence managing records and data
• A people-centred approach with excellent communication skills
• Commitment to recovery-focused, inclusive and values-led services
• Willingness to work flexibly when required

You’ll be part of a unique, community-based recovery service making a real difference across Liverpool. This role offers the chance to support people in recovery to rebuild confidence, gain experience and move towards employment, all within a supportive, values-driven organisation where your work has visible impact and purpose every day.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications. 

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/523/volunteer-coordinator.html

Contact information

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