Service Manager

Location: HMP Brixton

Salary: £37,433 per annum plus benefits

Vacancy Type: Permanent, Full Time

We are recruiting for a Service Manager at HMP Brixton 

Here at Forward Trust, we deliver a complex range of drug and alcohol services in the unique prison environment. Our support includes providing advice, health and wellbeing, motivational work, clinical services, and a wider range of group work and treatment programmes.

The Forward Trust services which are delivered within prison settings are commissioned by NHS England and are delivered in partnership with primary healthcare providers and HMPPS. Integration and partnership are integral to the work we do.

We believe that everyone can live a fulfilling life, whatever their past. Our work in prisons aims to support those affected by drug or alcohol issues to create lasting change and reduce dependency, homelessness, unemployment and re-offending.”

Roles Responsibilities

The Forward Trust Substance Misuse Service at HMP Brixton is commissioned to deliver psychosocial interventions within an integrated healthcare framework known as the New Models of Care (NMOC). The team work collaboratively with health and justice partners to deliver services across core functions including Early Days in Custody (EDiC), unscheduled care, planned care, release and resettlement. The service is based on site within the prison, delivering a wide range of interventions directly to service users aged 18 and over residing at HMP Brixton.

This is a closed category men’s prison in the London Borough of Hammersmith and Fulham, West London. The service takes a recovery orientated and trauma informed approach to delivery of holistic health and wellbeing interventions and various treatment programmes for those coming into the prison who experience drugs and/or alcohol misuse issues. With pro-active partnership working a key aspect in the delivery of these services multi-disciplinary working across mental health, healthcare services and the prison is essential.

You will be based on site working within a team that have a broad skills mix providing recovery orientated Health and Wellbeing Services to service users aged 18 and over at: HMP Brixton. HMP Brixton is a dynamic and forward-thinking prison which accommodates a diverse and complex population of individuals both sentenced and/or remanded from courts across London. Services are designed to deliver psychosocial interventions and accredited group programmes.

You will be responsible for:

• Line managing Team Leaders within your Service.
• Contributing to solving strategic challenges and Forward’s business plan, in collaboration with the Regional Manager.
• Developing and advancing relationships with key stakeholders within your service
• Producing performance reports for commissioners and attending contract meetings
• Ensuring data accurately reflects output and is submitted within set deadlines, which includes ensuring services are audit compliant and meet all CQC requirements.

Some flexibility of delivery may be required within the role which may include evening/weekend shifts depending on the individual service. You may also be required with reasonable notice to travel to other projects in your cluster to deliver services, enabling continuity of care for the client group.

All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.

Checks will require you to provide information on the below:

• Yourself (personal information, financial information, police information, criminal history)
• Your family (parents, parents’ partners, siblings, partner(s), children)
• Co-residents
• Associations that may cause a conflict of interest with your role or the prison service.
• Background checks across police information systems on you, your family and other associates
• Credit reference checks
• Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
• Other government and overseas agency or police checks.

Please be aware our prison based roles are not subject to any form of visa sponsorship. We kindly ask that candidates declare any current visa arrangements at application stage. 

The Ideal Candidate

Please see below a list of skills and experience needed for this role.

• A thorough understanding of the requirements of providing drug and alcohol services, including addiction treatment programmes preferably within a prison setting
• Previous experience of developing and implementing service improvements
• Demonstrable experience in the management of people and performance
• Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes
• Ability to focus on key issues quickly and clearly using a positive problem solving approach
• Effective negotiating and influencing skills
• Understanding of Psychosocial and 12 step interventions and community provision
• Experience of supervision of therapeutic group work of others and proven human resources management skills
• Experience of working within the voluntary sector
• Demonstrable experience of understanding of and sensitivity to diversity and equality issues
• Knowledge and experience of formal procedures and policy
• Working knowledge of using Microsoft office packages and database monitoring system

About Us

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please proceed through the following link to be redirected to their website to complete your application.

 http://careers.forwardtrust.org.uk/vacancies/234/service-manager-hmp-brixton.html

Contact information

A Member of the Ad Warrior Team